FAQ

faq

Are you a manufacturer or trading company?

Yes, We are a manufacturer of hospital furniture field like hospital beds, medical trolleys, stretchers, gynecology equipment and operation room equipment. Meanwhile we have good resources of electric diagnosticequipment, monitoring equipment, therapeutic equipment and so on.

Can you do the OEM for us?

Yes, we have research and development design team.
We are constantly innovating and can help customers customize their products. Provide OEM service to customers.

Do you provide the sample?

Yes, we can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the coutier cost.

How do you control product quality?

We have 100% test before delivery.

What is your delivery time?

About 7-30 days. Depend the goods you want.

How about Warranty and aftersales?

18 months warranty and life time aftersales.

How do you make our business long-term and good relationships?

We keep good quality and competitive price to ensuer our customer benefit.After-sales service provides protection for customers.
We treat every customer sincerely and make friends with them, no matter where they come from.

Pre-sale and In-sale service:

Video demonstration, documents instruction and direct communication regards any question about product and cooperation.

After-sale service:

Video/Paperworks demonstration on product installation and operation. 1 Year Warranty and Lifelong Consulting Service.

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